Consumer Reviews of BP shingles
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roofery.com. They do not necessarily represent the opinions of Roofery.com.
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Date created: 2017-05-10
Name: C. Nuccio
"Steer away from this manufacturer"
Installed a 25yr warranty shingle. Lasted only 12. Their shingles rot in less than half of their 'so called' warranty and their expiry date. I don't recommend this manufacturer. Read the articles on their company in Montreal Gazette, La facture, Journal de Montreal. Do your research and find a more reliable manufacturer.
Date created: 2017-05-01
Name: June Lynch
Location: Dundas, Ontario
Model: BP Ramparty
"Shingles like burnt toast!"
Realize there is a class action against bp but I am too old to pursue this. I also got "stung" with their products. Had a new roof installed 8 years ago with a 25 year guarantee. My roof is nothing but crumbles - like burnt toast! There are "crumbs" of shingle all over my deck and the rain is coming into my house. What upsets me most is that the roofer has totally washed their hands of this inferior product and told me I have to fight the matter with the manufacturer myself. Learnt a lesson from this - don't believe the roofer even if they come recommended. Next time I will certainly go far more into the guarantees offered by the roofing company because the guarantee from bp was rubbish.
Date created: 2017-04-21
Name: Stan L.
Model: Mystique 42
"Weird color, does not lay flat"
Recently I obtained price quotes. Cheapest was for BP mystique 42 which sounded like a cool name. A shingle is a shingle right? Wrong! My roof is so ugly I feel like moving, painting my roof or spending another $5000 to tear it off and start again. Bp 42 Mystique came in charcoal but somehow my charcoal color is a red and green checkerboad. Weird color. Shingles do not lay flat. Bp calls it 3d effect. I call it poor design crappy looking product where shingles curl in corners and are twisted and worn out looking like they dried out and shrunk already. Totally ugly roof! Now I see class action lawsuits, poor customer service, no meaningful warranty, and that bp mystique shinges ladt only a few years, not 10 years and not 30 years! What a disappointment. Not at all like the glossy color brochure!
Date created: 2017-04-17
"Falling apart, granular loss"
There is no way a reputable roofer worth half his salt would post a positive review about BP. I had two extremely well known for their reputation roofing companies take a look at my bp roof, which is 2 years old and decaying and they both said it's an inferior shingle although it's BP's top of the line 30 year shingle. Not only BP is not doing anything about it but they also dragged me through 2 years of e-mail requests for various drawings, plans, pictures, videos, inspections, lost documents before giving me an answer. My roof is only 2 years old, installed by an approved BP roofer, also well known for the quality of his work and is literally falling apart, I have granular loss from the shingles literally raining down my deck when I am eating, in my hot tub, everywhere, all the time, every day for the last two years
Date created: 2017-02-21
Location: VancouverBritish Columbia
Model: Tite On Shingles - 20 year
"BP / Emco Warranty Not Worth the Paper It is Written On"
My 20 year warranty BP Tite-On shingles were installed in May 2002. The west facing shingles and south /south west shingles to a lesser degree degraded over the years (cupping / shedding of the stones on the surface of the shingle) and eventually wholesale degradation of the shingle surface. I participated in the class action suite and my claim was denied twice. The BP product installed on my roof may have had inadequate UV protectant used in the manufacturing process and the underlying surface material appears to be problematic when bonding to the asphalt when exposed to summer heat. In the class action suite I was asked if I wanted to be present during the inspection. I indicated yes. No one from BP presented themselves for an inspection. I would suggest that any person considering purchasing a roofing product from Building Products of Canada Corp (BP) avoid doing so. It also brings into question the honesty and integrity of the parent company (Emco). Why bother having a warranty on your product when the warranty issues are not addressed?
Date created: 2016-10-08
Name: G. Mas
Location: Pittsburgh, Pa
Not quite sure what all the fuss is about!? I have been installing bp shingles for a while now and all of my customers absolutely adore them. They look amazing and they are easy to install. I have never had one complaint or have had to come back for any issue at all. In my humble opinion, most of these complaints are fake and posted by folks who are fans of other brands or work for other brand's companies. That would be the only explanation for this type of vitriol against a good company. Other contractors in the area also swear by bp so I know its not only myself. Just thought I would give my two cents. Cheers~
Date created: 2016-09-25
Location: Edmonton AB
"No better, No worse"
We have been installing BP Mystique shingles for 3 years. We have installed 300 plus BP Mystique roofs. I know it's a little too soon to tell, but so far we have not had one blow off. I would know as I'm the roofing manager at our company. The fact is that every company has a bad year. The same goes for IKO and all other companies with the exception of Malarkey. I have had issues with Malarkey but they were minor. For all of you who think your 25 year 3 tab asphalt shingles should be 100% covered for 25 years, get a life and then get informed. The truth is, all shingles are a gamble, BP is way better for warranty then IKO as IKO has yet to give anyone anything. GAF is just plain garbage but you will have to wait 8 years to see it. IKO and BP have been manufacturing shingles for the Canadian climate for longer then any of you readers have been around. You want to buy an American product that has not been around for a long time, go ahead. We will continue to support Canadian made product for Canadian weather.
Date created: 2016-09-24
"Class Action Lawsuit"
Imho and from my customer experience. For years, this company sold shingles that had already proven defective. There is a class action settlement which isn't great for the consumer.... I have two letters from the company saying shingles were fine while I now believe they being sued for defective shingles. I question those business ethics.
Date created: 2016-09-21
Name: M. Pilipishen
Location: Vermilion Bay, ON
"Good to read all these reviews"
Our shingles have been on the roof since the summer of 2004. My husband had been noticing loss of particles and curling of the shingles the past two years. When he inquired at the place they were purchased, he was told that they won't even sell those types of shingles anymore because of the complaints about them. We were advised to contact BP ourselves and try to get compensation for the shingles. As mentioned in another review, it was an absolute joke dealing with BP. Fortunately we only had to send our information in six times, not 15! Today we received an email from them stating that because no damage has been caused as yet - I.E. the roof hasn't leaked - our claim has been denied! Nice to hear of a company that stands behind their product! We have to wait until our house and possibly possessions have been damaged in order to make a claim. This is ridiculous!
Date created: 2016-09-15
Name: C. Clearly
Model: All New Product
"Place Reviews Into Context"
For all homeowners and potential BP customers, please consider the following: BP Canada settled its class action lawsuit. All reviews pertaining to ORGANIC shingles, such as RAMPART, CITADEL, and ECLIPSE should be placed into proper context, as BP has set up a process to deal with these claims (unlike many of the other manufacturers). You can review the process or submit an ORGANIC shingle claim by visiting www.bpshinglesettlement.com Should you wish to reach a local BP sales / customer care representative, you can call Customer Service at 1-800-268-5927 and ask to be directed to the most appropriate person in your region. All new BP product, such as Everest 42 and Mystique 42, are FIBERGLASS shingles which are not subject to the ORGANIC Shingle Settlement. The quality and durability of these products are drastically higher than the older product. Note that most of the positive reviews pertain to newer product, as there is a massive difference between old and new. BP has taken the time and made the investment to redevelop its product, improve its warranty structure, and offer a fair level of compensation / support for old warranty claims. Remember, it's Made in Canada and offers very strong, patented dual sealant bands to significantly reduce the chances of wind damage to the product.