Consumer Reviews of BP Shingles
Number of Reviews: 16
Average Rating: 1 out of 5
The opinions expressed in these reviews are the opinions of consumers that visited Roofery.com. They do not necessarily represent the opinions of Roofery.com.
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| Results 1 to 10 of 16 for BP Shingle Reviews. |
Date created: 2010-09-03
Name: A.L.
Location: Buffalo, NY
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
Poor language communication...HORRIBLE product!
Date created: 2010-09-03
Name: Gary-Alberta
Location: Alberta, Canada
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
Buyer Beware!! Our bad experience with BP Canada: My father purchased BP Canada shingles with a 25 year warranty. He lives in Edmonton, Alberta Canada. This is the letter we sent to them in May 2010 to which we have had no reply: "New shingles were installed on my father's roof by B&B Siding & Roofing Ltd on July 30, 1999. For the past two years, my father has been dealing with B&B regarding his defective shingles (pictures were attached showing the shingles clawing and deteriorating). After frequent requests, a visit was made by representatives from your company, one of them being (name removed). My father was told that a sample would be taken and sent to your laboratory and he would be advised of the results. December 8, 2009 a letter was sent indicating the lab results showed that no deficiencies were found. As there was a slight language barrier, I have now taken over dealing with this issue. On May 11, 2010, I contacted BP at the 1-800 number provided on the card requesting to speak with (name removed) and was told that he was unavailable. I was also told that if I provide the file number, the person on the other end of the phone would try to assist as best as possible. Upon providing the file number, he advised that the file indicated a sample was supposed to be taken and sent to the lab, but wasn't, and that a message would be relayed to (name removed) to address this matter and to return my call. This information completely contradicts the December 8th letter. This is very unprofessional to say the least. To date, I have not as yet received a return call. Regardless, as you can see from the pictures, these shingles would not be acceptable by anybody's standards. Please accept this letter as a demand to have these shingles replaced and installed at today's market value. If not resolved by June 30, 2010, legal action will commence." We never received any response.
Date created: 2010-08-26
Name: D. Leighton
Location: Ingleside, Ontario CANADA
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
I had purchased/installed the 30 year Tradition shingles on August 2006 - based solely on the reported best warranty in the business - and almost immediately during the first rain storm I noticed lots of granular materials deposited in my gutter system. In fact their are so many granulars deposited in the gutter and during a moderate rain, I have experienced overflowing of my gutters and have also noticed "black tar stains" on the face of my vinyl siding and on the walls of the gutters. As well within the same three months of 2006, I noticed some shingles showing signs of curling-up on the shingle corners and upon examination, I found some shingles with no visible glue strip And during my three years of the so called 30 year "best warranty in the business" BP claims they have found there are no manufacturing defects and as result BP has no responsibility for making any repairs because the shingles are not leaking. I paid almost $5,000 for 30 year rated shingles and now after only three years on my roof, I have to question how long these shingles will actually last and if I was to experience a leak, what will BP do to correct the leaking problem?
Date created: 2010-08-06
Name: J. Meyer
Location: MASS
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
My roof was installed in 1997. The shingles have bald spots, cracking and curling. I have been told by a contractor and my roofer that the shingles have failed. My roofer has contacted BP several times and I have also contacted them. I have a claim number. I have been waiting since March to get this repaired. BP's representative has not shown up to do a "further inspection.
Date created: 2010-07-29
Name: Dr. Rafik A. Neemeh, Eng.
Location: Dollard des Ormeaux, Quebec H9H1s2
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
I installed the shingles with a guaranty of 25 years and after 9 years the shingles started to warp. To make the matter worse I sent a FAX to EMCO Building Products ltd (FAX: 514-364-6739) to ask for someone to contact me concerning the warranty but no one did. I feel I was cheated with a material that was advertized for its durability. please refer this matter to the person responsible. The roof need to be changed.
Date created: 2010-07-25
Name: Anne Prichard
Location: Kingston ON
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
After only 10 years, the 25 year shingles were toast. Despite supplying all the required documentation and photos, I haven't seen a penny after year of trying. Their website talks about the company ethics, but they certainly have not demonstrated that to me
Date created: 2010-07-17
Name: Terry Arsenault
Location: Hanwell, NB, Canada
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
We were halfway through our 25-year BP shingles when the roof started leaking. Weren't able to get a penny from them.
Date created: 2010-07-07
Name: MH Sherebrin
Location: London, ON
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
It is 7 years since installation and the shingles have started to curl on the roof side facing west. We have lived here for 43 years and have never observed this type of failure before. Work was done by an experienced roofer who claims he has had other customers with this problem. He suggested that there was defective manufacturing. BP warranty department promised to inspect the roof in the next 6 to 8 weeks and let us know what they will do.
Date created: 2010-06-10
Name: D.Gee
Location: Kentville, NS, canada
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
We purchased the BP Rampart 3 tab 25 year shingle in August 2008, these were placed on even ground, on the pallet they were delivered on, covered with a tarp and wrapped with a rope to secure the tarp. We installed these shingles in July/August 2009. Immediately we noticed these shingles had an excessive amount of silica sand and an oil substance between a number of the shingles. I called the retailer from whom we had purchased these and was told this was ok, that this would not case any problems, well now 6 months later these shingles have 80% of the tips standing up, fishmouthing throughout, and the shingle are not sticking down. I have been in contact with BP Canada and their local sales rep, and they have after 4 months, offered a PRORATED, not a 5 year non prorated ,as the warranty states, there offer is 10 bundles and $500. to fix the problem. Well I have installed 65 bundles of these across my home and garage. Would you recommend these? My lawyer and I will not.
Date created: 2010-05-14
Name: dan doherty
Location: arthur ontario
Satisfaction Rating:
| Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied |
Review:
Our shingles are about 7 years old and they are lifting everytime the wind blows.We have had a few blow off and we continue to repair them. HOw do you get a hold of this company?? All the numbers have been disconected..Seem"s to me that they are not very intrested in keeping customers happy. I will not buy anther shingle for this company if I do not have to.